InterContinental London O2


  • To deliver property wide high speed internet and networking solution, taking into account the unique nature of the extensive conferencing facilities.
  • To deliver a complete Smart TV solution including full TV headend
  • Both solutions should meet IHG Brand Standards technical performance and branding requirements
  • To deliver a specialised audio package to deliver multiple audio feeds through the property, with special attention on the 4,500spm conference centre and the 3,100sqm Arora Ballroom.



Acentic’s Radiant 4 Networking and HSIA solution couple with the Panorama NG Smart TV solution were rolled out across the hotel’s 453 magnificent luxury rooms and high-spec 4,500sqm conference centre which includes The Arora Ballroom. Further to this, a bespoke Bose powered speaker solution was designed and installed to accommodate both conferencing and foreground audio requirements.


Technology Used

Radiant 4 HSIA & Networking Solution:
Ruckus in-room AP’s and High Capacity Public Area AP’s with Cisco Enterprise Core & Edge Infrastructure.

Panorama NG:
Utilising the Cisco LAN to deliver Panorama NG HD IP TV channels displayed Samsung 48” High Definition Hospitality Interactive Smart TV.s

Conference & Foreground Audio System:
Bose High Performance speakers, amplifiers and controllers. Sonos control system in the main Sky Lounge.


Client Quote

“We are delighted to have partnered with Acentic to install leading technology at this flagship property for the Arora Ownership group. Technology is an integral part of the guest experience. Working with Acentic has allowed us to be at the forefront of innovation and has helped us deliver a first class in-room entertainment system, property wide networking and wi-fi solution to serve the significant demands of today’s tech aware traveller. We have been working with Acentic, and in particular with Phil Campbell their Senior VP Sales & Business Development for over 8 years now and continue to be impressed by the commitment and dedication Acentic continue to deliver.”

Sunny Roda, IT & Purchasing Director, Arora Hotels Ltd



Senior VP Sales Business Development, overall responsibility with overall responsibility for Arora Group within Acentic: Phil Campbell
Networking and HSIA specialists: Chris Bloy, Sean Blackmore & Tom Herold
Panorama NG Installation team: Webster Beckford & Gary Peppiatt
Panorama NG User Interface Design: Luke Paterson
Project Management: Zoe Jeeves