Privacy Policy

Effective November 2006

This ACENTIC website is owned and operated by ACENTIC (“the Company”). The Company respects your privacy and is committed to protecting your personal information.

The Company has created this Privacy Policy in order to demonstrate its firm commitment to privacy and to comply with the relevant Privacy Acts and Principles.

The Company collects the names, contact details and user information it requires for the following purposes:

  • Selling, promoting and provision of products and services requested by you
  • Registering and handling of product warranties
  • Providing you with information that you request (by post, telephone or email)
  • Sending you additional information on our products and services that we think may be of interest to you
  • Sending you information on products and services of our select business partners that we think may be of interest to you

The Company, in its interactions with its customers respects the privacy of its customers (guests) and as such does not correlate or collect guest names.

If at any time you decide you do not want to receive or continue to receive additional information from us, you can contact us as detailed below or use the unsubscribe function either when you supply your personal information to the Company via this website or when you receive additional information from us.

The Company may occasionally disclose personal information to its related companies but, wherever possible, this information is disclosed in a de-personalised format.

The Company may, from time to time, select and send you information on the products and services of our business partners that the Company thinks may be of interest to you. Each time such information is sent to you, you will have the opportunity to unsubscribe. It is your own choice whether or not you decide to disclose any personal information to the Company’s business partners.

The Company will not disclose or share any personal information with its business partners unless the Company requests and/or you give the Company your specific permission to do so. The Company may, however, develop general reports incorporating some personal information in a de-personalised format for use by our business partners.

The Company may collect identifiable information from visits to our website to help us provide better customer service through the use of various technologies, including “cookies”. A cookie is a piece of data that a website can send to your browser which may then be stored on your computer as a tag that identifies your computer and /or the computer user. Such technologies enable the Company to measure and analyse, for example, visitor activity on the website, visits to web pages and the domains from which people visit. This information assists the Company in understanding trends and patterns and helps to serve you better when you return to the website or when a new product or service becomes available. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you turn off cookies, there may be some features and pages of the Company’s site that will not display properly to you. You can find out about cookies at the following websites:-

Other than described above, the Company will not use, sell or disclose your personal information without your consent.

The Company holds all personal information securely. Access is restricted to the Company employees who need the personal information for a designated purpose and additional security measures including secure locked areas, the highest level of commercially available encryption for financial transactions on line and secure disposal procedures have been implemented.

You have a right to access your personal information that the Company collects and holds about you. If you wish to see your personal information, change or update your details or have any questions about this Privacy Policy, please contact:-

The Privacy Officer

Acentic GmbH
Venloer Straße 151 – 153
50672 Cologne

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.