Updated: 10th March 2020

Publication contributors

Legal entity: Acentic GmbH

Address:    Acentic Gmbh, Butzweilerhofallee 4 50829 Köln Deutschland

Tel: +49 (0)221 76802-00

E-mail: enquiries@acentic.com

Register number: HR 51944
VAT ID No acc. to §27a German VAT Act: DE813878470
ISO 9001 Reg. No: S898001

CEO with power of representation: Richard Robinson

Court of register: Köln Local Court

Internet Editor / Author responsible for content acc. to 10 paragraph 3 MDStV and acc. to 6 MDStV [State Treaty on Media Services]: Acentic Gmbh

Liability note: Although we take all reasonable measures to check the contents, we cannot accept liability for the contents of external links. The responsibility for the contents of the linked sites lies exclusively with the respective providers.

Who we are

Acentic (collectively referred to as Acentic, “we”, “us” or “our” in this privacy notice) is the data controller for the purposes of the General Data Protection Regulation (GDPR).

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Our full details are:

Full name of legal entity: Acentic Ltd

Data privacy manager: Haydn Bass

Email address: haydn.bass@acentic.com

Postal address: The Limes, 12 Dunstable Street, Ampthill, MK45 2GJ

Company Registration Number: 1376766

What personal data we collect and why we collect it

We collect the following data about you:



Job Role


E-mail address

Phone number

We use different methods to collect data from and about you including through:

Direct interactions.
You may give us your Identity and Contact Details by filling in forms or by corresponding with us by post, phone, contact with our sales representatives, sign up for any of our events, email or otherwise. We use the Contact Form 7 plugin to manage contact form submissions.

Third parties or publicly available sources.
We may receive personal data about you from various third parties and public sources as set out below:

Identity and Contact Data from publicly availably sources.

Such as Companies House and the Electoral Register based inside the EU.

When your address comes from bought database supplied by Tophotelprojects GMBH.

Any data which you have made public i.e. on websites associated with you or your business.

What information do we store?

We store user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). Also, third party services may collect information about website visitors. We currently use Google Analytics, on this website.

Where does the information go?

The information is stored in the database on our hosting server for backup and later reference purposes.

How long do you keep the information?

We don’t set a particular time limit on storing information because we need it for future reference. If you want your information to be removed from our database, please contact us. We will remove it anytime there are concerns about your privacy.

Who we share your data with

Acentic will never share your personal data with any third parties for marketing purpose.

What are your rights?

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

You also have the right to request rectification or erasure of data, or to request that we restrict our processing of data. Regarding processing where the legal basis is consent, you also have the right to at any time revoke your consent. To request your data or correspond with Acentic about your data please e-mail us: haydn.bass@acentic.com


We use cookies at acentic.com as they are necessary to access the site’s full functionality and/or to improve the user experience and better navigate the site.

Acentic’s digital services collect and store information using technology from various measuring tools. We also use third party cookies, mainly for measuring traffic and/or determine which page you last visited.

Google Analytics

Google Analytics is a free online tool for performing website analytics. Acentic uses Google Analytics to track site visits, number of pages visited, geographic location and more.

First party cookies

Name Permanent Expiry Cookie purpose
cb-enabled Yes 4 months This cookie is associated with a free script which shows a cookie alert notice on the website. It is used to record when the user has dismissed the notice to prevent it from re-appearing on return visits.
wp-settings Yes 2 years This WordPress cookie is used to customise the view of admin the interface, and possibly also the main site interface.
_hstc Yes 2 years Hubspots main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk Yes 10 years This cookie is used for keeping track of a visitor’s identity. This cookie is passed to HubSpot on form submissions and used when de-duplicating contacts.
geoip-chosen-site Yes 7 days This cookie converts a user IP address into a geographic location record. It is used to serve content to a user based on their location.

Third party cookies

__utma Yes 20 years This Google Analytics cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like days and visits to purchase.
__utmc and __utmb No 30 min These are two of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. __utmb/__utmc are working together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session.
_utmz Yes 6 months Google Analytics __utmz keeps track of where the visitor came from, what search engine they used, what link they clicked on, what keyword they used, and where they were in the world when they accessed the website.
_ga Yes 2 years This Google Analytics cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier.
_gid No 24 hours This Google Analytics cookie stores and updates a unique value for each page visited.
_gat No 1 minute This Google Analytics cookie is used to throttle request rate.

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